How do I check mail?
You don't check mail through slimail's site. slimail forwards messages to your original inbox (Gmail/Yahoo!/ISP mail), so you continue checking mail the way you used to. For more info - see How to use slimail.

What e-mail providers / clients does slimail support?
All of them. While slimail works best with Gmail, slimail is not client or provider dependent. However, if you have experienced any problem, we would be happy to help you in supportslimail.com.

Does slimail work with POP3?
Yes, if your original mail does. You don't check mail through slimail's servers. slimail forwards messages to your original inbox (Gmail/Yahoo!/ISP mail), so you continue checking mail the way you used to. For more info - see How to use slimail.

Does slimail filter spam?
No. slimail's goal is to handle fun-mail, not junk-mail. We leave that mission to your mail provider. Future versions may contain spam filtering.

How does slimail clean e-mails?
slimail cleans both subject lines and e-mail bodies. Both are cleaned by removing common patterns which are added by different services - for example: most e-mail providers add a "FW:" prefix to the mail's subject, and a forwarding paragraph to the mail's body. Antivirus systems add indications for virus-free e-mails. slimail detects these patterns, and removes them. With time, slimail will be more and more accurate - and your emails will be cleaner.

How does slimail recognize duplicate messages?
slimail uses a file-hashing technology, which - in simple terms - means that every file gets a unique "fingerprint". This way, even if the same attachment has different names, it is still considered the same one. Woo hoo.

How does slimail rate e-mails?
The rating that you see in your messages are not rated automatically - but by other slimail users! Every user that viewed the same message as you did - can rate the message. You can rate the message too. This way - a virtual community of users who received the same message is formed. Now don't you feel like clicking the rating bar?

What is slimail video / where is my video attachment?
slimail video is slimail's streaming video server. If you enable it, every e-mail containing a video file will be uploaded to slimail servers, and the e-mail containing it will have a link to video.slimail.com instead of the original file. This way, you can start watching the video without having to wait for its complete download - it will be streamed, like in YouTube. This way, your inbox will have more free space - the video file is spared from your mailbox (but you can still download it from video.slimail.com).

What is a private / protected video?
Private videos are password protected. This means that only whoever received the video via e-mail can watch them, after logging into slimail. A private video cannot be shared with other people - emails containing links to private videos cannot be opened.

What is a frozen account?
A frozen account is intended for users who like to stop receiving "fun-mail" for a period of time. If you go on a vacation and don't want to receive those kinds of e-mails, you can freeze your account - and only "real" messages will pass through. This way your inbox won't be flooded with messages. You can freeze / unfreeze your account in the account management page.

What is paranoid mode?
Paranoid mode is intended for users who are afraid to lose e-mails, and don't want to use slimail's filtering mechanism. A paranoid user will receive every message sent to him, even if it should be filtered (a duplicate message, for example). However, these e-mails will be tagged (the subject line will contain a word chosen by you) - so that you can recognize which e-mails are considered filtered. One common use is to add a rule in your client, so that these tagged messages will appear in a certain folder.

Do I need to change my client?
No. slimail forwards messages to your original inbox (Gmail/Yahoo!/ISP mail), so you continue checking mail the way you used to, with your regular client.
However, we highly recommend that you compose e-mails using your slimail address. This way people will only know you by one address. To see how - Click this.

I want people to see only my slimail address
No problem. In order to do so - we need to configure your client to send mail showing your slimail address in the "From" field.
Another method is to set the "Reply-To" address to your slimail address. This way, when people reply to your messages, they will use your slimail address.
A quick guide will show you how: I'm using Gmail through browser/other client Hotmail through my browser Yahoo through my browser Outlook Express / 2002 Outlook 2003 Outlook 2007 Windows (Vista) Mail Thunderbird IncrediMail Eudora Netscape Mail Other - show me how